We are Christina and Peter Pilarski, founders and leaders of CIPR Communications.
What do we mean by ‘big projects’?
The two most common examples of big digital marketing projects are website design and marketing strategies. You may only think about these every couple of years and you need to take them into account separately when considering your budgeting cycles. They are standalone projects that shouldn’t be included with the regular tactics that you implement as part of existing marketing strategies. As you budget for these large upfront costs, you also need to think about how you’re going to leverage them and amortize them over time.
Upfront and maintenance costs
There are a few key points to keep in mind as you budget for these costs. Firstly, as we’ve mentioned before, they should be approached as investments rather than expenses. Secondly, following from the previous point, while you would include these big projects as line items in your budget, you also need to make provision for future maintenance costs. A good agency will be upfront about the costs of maintenance. When you invest in something like a website, it is not simply a question of doing the initial build. Some of the things you need to factor in are plug-in updates, and regular back-ups. You can’t think of a website as a once-off, big project expense that you won’t have to consider again. Whatever big project you decide to invest in, you need to do your research before you start and be sure what your costs are really going to be, both initially and going forward. Your digital marketing agency should be able to help you clarify all the costs at the start of the project, so that you know what you are dealing with and can make the necessary adjustments to your marketing budget.
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Christina Pilarski
Christina Pilarski is CEO and co-founder of CIPR Communications, a digital PR, marketing, and AI consulting agency serving hospitality, tourism, and luxury lifestyle brands across North America. Before starting CIPR in 2010 with her life partner and business partner, Peter Pilarski, Christina led campaigns in a series of corporate roles and served as Special Advisor to the Minister at Alberta's Department of Tourism, Parks and Recreation. She now leads a team of 20+ staff and contractors across CIPR and its AI-focused division, the Tourism AI Network. Christina holds a BA with Honours and an MA in Communications Studies from the University of Calgary. Outside the office, she's a mom of twins and two dogs, based in Calgary.
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Peter Pilarski
Peter Pilarski is the Founder of Tourism AI Network and President of CIPR Communications. He helps tourism and hospitality organizations adopt AI strategically — from AI search visibility and custom tool development to team training and executive advisory. He is a sought-after keynote speaker, workshop facilitator, and AI advisor whose sessions blend practical frameworks with real-world results.